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revele's Avatar
revele
Forsaken World User
Join Date: Jun 2012
Posts: 1
# 1 OpenMG Secure Module
06-05-2012, 04:24 PM
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The game won't start as soon as it starts to load I get a box that says OpenMG Secure Module in that box it says The feature you are trying to use is on a network resource that is unavailable.

then it says Click ok to try again or enter an alternate path to to a folder containing the installation package 'OPENMG SECURE MODULE.MSI' in the box below

then it has the option to browse to find a file.
there is also an isntallation wizard open but it doesn't go past this box

what do I do to make this game work??

and also on another note why do I get a box with chinese writing in it that makes me choose yes or no?

please help

I have already updated my windows vista and put the files in the DEP exceptions.
Nyxa - Storm Legion's Avatar
Nyxa - Storm Legion
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Join Date: Mar 2011
Posts: 6,658
# 2
06-05-2012, 04:39 PM
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http://fw-forum.perfectworld.com/sho...+Secure+Module

check this thread to see if the info in there helps or not

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Reyelle - Storm Legion's Avatar
Reyelle - Storm Legion
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Join Date: Jun 2012
Posts: 3
# 3
06-07-2012, 03:43 PM
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Thanks so much that did help actually.

Here's what I did in case anyone else has the same problem:

1 Start the game
2 When the error window comes up ALT TAB to this http://support.microsoft.com/kb/2438651/ which you should have open in another window

3 Run the Microsoft "Fix It" tool and choose problem installing
4 Follow the directions when you get to choose what program you're fixing choose OpenMG Secure Module.
5 Restart your comp after it has finished and it should be fixed!!
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